In 2025, every smart business in Nepal, from a café in Jhamsikhel to a hardware shop in Dhankuta, is going digital. But going online isn’t just about having a website. It’s about collecting leads of people who are interested in what you offer.
One of the easiest and most powerful ways to do this?
Zoho Forms is a simple, drag-and-drop tool to build online forms that work like a charm.
Whether you run:
- A tuition center collecting inquiries
- A real estate agency booking visits
- An agro supply business taking wholesale orders
- Or an IT firm scheduling demos
Zoho Forms can help turn clicks into customers.
Why Local Businesses Need a Lead Collection System
Nepali businesses still rely heavily on:
- Random DMs on Facebook
- Missed calls
- Walk-ins
But that’s not scalable.
Leads collected through a form-based system help you:
- Keep track of all interested customers
- Respond fast and professionally
- Automate follow-ups
- Build your contact database over time
Zoho Forms makes this easier than ever, even if you’re not tech-savvy.
What Is Zoho Forms?
Zoho Forms is a cloud-based form builder from Zoho, designed to:
- Collect customer data
- Embed forms on websites
- Share links on Facebook, WhatsApp, or Email
- Send instant notifications
- Connect directly to Zoho CRM, Zoho Mail, Zoho Sheet, and more
Perfect for small businesses in Nepal who want to go digital without hiring a dev team.
Step-by-Step: How to Create a Lead Form in Zoho Forms
Step 1: Create a Zoho Account (Free or Paid)
Go to: https://www.zoho.com/forms/
Sign in with your Zoho ID or Gmail.
Step 2: Start a New Form
- Click Create Form → Blank Form
- Give it a name like “Service Inquiry” or “Book a Free Demo.”
Step 3: Add Fields (Drag-and-Drop)
For most lead-gen forms in Nepal, these are enough:
| Field Type | Use |
| Name | To identify the person |
| Phone Number | For follow-up calls or Viber/WhatsApp |
| Email Address | For automated replies |
| Dropdown or Radio Button | To let them select services |
| Short Answer | For messages, needs, or location |
✅ Pro Tip: Use validation rules to make “Phone” and “Email” required.
Step 4: Design Your Form
Zoho lets you:
- Choose themes
- Add your business logo
- Customize fonts, button colors, etc.
Choose a clean, mobile-friendly theme, most Nepali users will fill it from smartphones.
Step 5: Share or Embed the Form
You have 3 easy options:
- Copy the shareable link
Example: https://forms.zohopublic.com/yourbiz/form/ServiceInquiry/formperma/sample - Embed it on your website
Just paste the HTML snippet Zoho gives you: it works great for WordPress, cPanel, or even plain HTML sites. - Share via Facebook, Instagram, WhatsApp
Perfect for boosting ads, bio links, or Messenger replies.
Step 6: Get Notified Instantly
Turn on:
- Email notifications to you: Get alerted when someone submits
- Auto-replies to users: “Thanks for contacting us! We’ll get back to you shortly.”
- SMS alerts (Paid plan): Optional but handy for real-time action
Step 7: Send Responses to Google Sheets or Zoho CRM
With a few clicks, connect your form to:
- Zoho CRM → Lead module
- Zoho Sheet → Google Sheets-style data view
- Zoho Campaigns → Add emails to newsletter lists
This is where the magic of automation begins
Real-Life Examples (Nepal Edition)
Coaching Centers
- Form: “Book Your Free +2 Entrance Class Demo”
- Shared on: Facebook Page + Boosted Post
- Fields: Name, Grade, Contact, Preferred Date
- Outcome: 50 leads in 10 days → 15 converted
Construction & Hardware Stores
- Form: “Request for Bulk Quotation”
- Embed on: Website + QR on business cards
- Fields: Name, Phone, Product Type, Quantity
- Outcome: Easier than handling Viber messages
IT Companies / Freelancers
- Form: “Get a Free Website Consultation”
- Shared via: WhatsApp link, Gmail signature
- Integrated with: Zoho CRM + Zoho Calendar
- Outcome: Clean, professional flow for all inquiries
Pro Tips to Boost Lead Conversions
Short Forms Work Best
Use only the necessary fields. Shorter forms = higher conversions.
Localize the Language
Use Nepali + English mixed for wider reach:
“तपाईंको आवश्यकता अनुसार सेवा जानकारीको लागि फारम भर्नुहोस्।”
Add a Promise
Mention what they’ll get after submitting:
“We’ll call you within 24 hours.”
“Free consultation worth Rs. 1,000.”
Mobile First Design
Always preview your form on mobile before publishing. That’s where your audience is.
Is Zoho Forms Free?
Yes, Zoho Forms has a free plan, which is perfect for most Nepali local businesses:
- 3 forms
- 500 submissions/month
- Basic notifications
- Web embeds + shareable links
For more advanced features, such as CRM integrations, SMS, or file uploads, consider paid plans starting at around $10 per month (~Rs. 1,350).
Combine It With Zoho CRM for Full Power
Want to nurture leads, assign follow-ups, or send emails to past inquirers?
Integrate Zoho Forms with Zoho CRM:
- Each form entry becomes a lead
- Your sales team can follow up directly from the CRM
- Build a database of prospects over time
Perfect for small service businesses, real estate teams, and even local NGOs.
Final Thoughts: Zoho Forms = Your Digital Counter
Nepali businesses no longer need to wait for people to walk in.
With Zoho Forms, you turn every Facebook post, every Instagram ad, and every website visitor into a potential customer automatically, affordably, and efficiently. Whether you’re a boutique in Pokhara, a real estate firm in Kathmandu, or a startup in Hetauda, Zoho Forms gives you a simple but powerful system for lead collection that runs even when you’re sleeping.
